Frequently Asked Questions

What countries do you ship to?

We currently ship to France, the United Kingdom, and the United States.

How long does shipping take?

  • France: 3–4 business days after order processing

  • United Kingdom: 4–6 business days after order processing

  • United States: 5–6 business days after order processing

How long does it take to process my order?

All orders are processed within 1–2 business days (excluding weekends and holidays).

Do you offer free shipping?

Yes! We offer free shipping on all orders to France, the United Kingdom, and the United States.

Can I track my order?

Absolutely! Once your order ships, we’ll send you a confirmation email with tracking details.

What is your return policy?

You have 30 days from delivery to return items. Returns must be in original, unused condition with all tags and packaging intact.

What payment methods do you accept?

We currently accept PayPal payments, including PayPal balance, linked bank accounts, and credit/debit cards saved in PayPal.

What if I have questions or issues with my order?

You can always reach our Customer Support team: